The Happy Patient Guide: how your Dentalist visit will go.
We want you to arrive relaxed, know what to expect, and get care that feels well looked after from the very first message. This guide covers the agreements, tips and small details that let us give you punctual, clear and personal service.
We're in this together
A great visit is something we build together.
We bring attention, preparation and hospitality. You help us with punctuality, communication and trust. That way we can give you the time you deserve and protect the experience of every patient who walks in.
Our agreements
Six things that keep your visit — and everyone else’s — running smoothly.
Book your spot early
Booking ahead lets us find a time that works for you and prepare your visit properly. We allow a 10-minute grace period; after that we may not be able to see you without pushing back the appointments behind yours, and your deposit may be forfeited.
Your deposit holds your appointment
Some visits require a deposit to reserve the specialist's time. Until it's received, the slot stays open to others. If your payment is delayed, message us first so we can confirm the time is still available.
If your plans change, let us know
We know things come up. Give us at least 24 hours’ notice and we’ll gladly find you another time. Each appointment allows one change; additional or last-minute changes may mean losing the deposit.
Tell us how you’re feeling
If you have a fever, a cold, pink eye, cold sores or any contagious condition, message us before coming and we’ll advise you. We also need to know about allergies, asthma, diabetes, high blood pressure, autism, medications or any other relevant history so we can treat you safely.
Fewer people, more calm
To keep the space comfortable and let our team focus on the patient, we welcome one adult companion per person. For children’s visits, this also helps the child feel calmer and better supported.
Our care continues afterward
We want you to feel well cared for after you leave, too. If something doesn’t feel right, report it the same day so we can check it and help. Warranties depend on the treatment and require following instructions, keeping up hygiene, and avoiding impacts or neglect.
Protecting your time protects everyone else’s
One timely message makes a real difference. When you let us know early, we can rearrange the schedule, prepare your new visit properly, and offer that slot to someone else who needs care.
If this is your first time
We want your first visit to feel easy, clear and well supported. These tips usually help a lot.
Before you leave home
Double-check the address we sent you, plan your drive, and give yourself extra time — especially if you’re crossing the border. If you’re bringing a child, remember they should come with one adult companion.
What’s worth bringing with you
If you have previous X-rays, records, important medical information or a list of medications, bring them along or send them to us before your appointment.
If you’re feeling unwell
Message us first. If you have a contagious condition, we can help you reschedule to protect your health and everyone else’s.
During your visit
We love explaining what we see, what we recommend and why. If anything isn’t clear, ask — that’s part of good care too.
First visit with a specialist
What your initial appointment covers.
Specialist consultation
$1,000 MXN
A specialist consultation costs $1,000 MXN and includes: consultation and assessment, diagnosis, X-rays, a written estimate and your treatment plan. For our younger patients, there’s also a surprise prize at the end!
Book by WhatsAppPrices people ask us about most
These amounts are a reference and may vary based on the clinical assessment, the case and each patient’s needs.
Children’s cleaning with fluoride varnish
$1,200 MXNA preventive, hands-on visit designed for kids — not a shrunken version of the adult cleaning.
- Plaque detection with disclosing colors
- Brushing technique
- Dental polishing
- Fluoride varnish
- A soft-bristle toothbrush sized for their age
- Surprise prize at the end
Adult cleaning
$1,500 MXNA complete cleaning with polishing, meant to keep your mouth healthy, prevent problems and leave your smile feeling fresh.
Fillings for children
from $1,000 MXNThe cost depends on the tooth, the type of restoration and its clinical condition. We assess first so we can explain the best option.
Fillings for adults
from $1,500 MXNThe final price can vary with the size, the anatomy and the kind of repair each case needs.
Frequently asked questions
Need to talk to us?
If you have a question about your appointment, your deposit, rescheduling or a special instruction, message or call us. We want you to arrive relaxed and well informed.
Hours
Monday to Friday: 9:00 AM–5:00 PM
Saturdays: 9:00 AM–2:00 PM
Sunday: emergencies by appointment only
Convenience
Valet parking available.